Airtel digital Android setup box changed but no service coming even after 6 days

Name of Complainant Manav shreshtha
Date of ComplaintMay 8, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Manav shreshtha:

Dear Sir,

i am a customer of Airtel digital .some channels were not coming even after being a part of package.I had been following that up since March end with poor response.

Finally I started writing mails and finally they charged for a new setup box and changed it on 2 Nd May.they showed a demo that all channels are coming but by evening error code 6 has started coming which is continuing till now.first they told within one hour it will get activated,then they told in 48-72 hours,I.e by 5 th may,now they are telling,they have installed a faulty setup box of some other customer andthey do not have a set up box I have to wait for new setup box to come.my mobile number is 9334389710 and customer I’d is 3024947679.

Iam not getting any resolution apart from the  false assurances.please help me out.

Image Uploaded by Manav shreshtha:

Airtel digital Android setup box changed but no service coming even after 6 days

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