| Name of Complainant | |
| Date of Complaint | September 12, 2023 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I paid for a ₹99 Airtel unlimited data plan that was supposed to last for two days. However, on the second day, my data stopped working after 5 pm. I tried contacting Airtel’s customer service, but they gave me different and confusing explanations. Some said it’s a one-day plan, others said I couldn’t use unlimited data after I used up my daily limit, and some blamed technical issues at Airtel. One person even promised a refund.
I did everything they told me to, like changing the SIM card and adjusting settings, but my internet still didn’t work. Airtel did not provide data as per the plan.
