Name of Complainant	Archana Gupta
Date of Complaint	June 5, 2019
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Hello Team,

I have an issue with Internet where the Data keep on fluctuating most of the time. I have raised a complaint on 27th May’19 and was told that within 4 days the issue will be taken care how ever it has been 8th day today and haven’t received any update from them when I called the customer service and spoke to Kusum she said that she will escalate the issue and it will take another 4 days.

So I asked for the compensation as it will take 12 days for the issue to get fixed and I’m not happy paying for the services I don’t get.

So she transferred my call to her supervisor whose name was Shagufta who was really very rude and sarcastic on the call I never expected this kind of customer service from Airtel.

I’m really very disappointed with the way you guys deal with the issue and your valuable customers.

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