Airtel Data consumption

Name of Complainant Nagasahithi
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nagasahithi:

I have been a customer of Airtel from last 10 years. I have been using a wifi dongle from last three years with a plan of 75 GB per month. It was sufficient and there was data left every month which was getting rolled over to next month. But from last month I noticed that the data consumption is too high thought my usage of internet is same. I had data of almost 150 GB which got consumed in 10 days. I believe Airtel is resorting to illegal and unethical practices to gain financial advantage from their customers. I tried calling their customer care but I couldn’t get through to IVR. There were no options available to speak to a customer care executive. Resolve this issue at the earliest or I will have to write a complaint to TRAI.

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Airtel Data consumption

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