Airtel customer care is not useful for raising complaint on recharge issues

Name of Complainant Chaitra
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Chaitra:

Tried calling 121 and 198 both the Airtel customer care numbers for recharge unsuccessful issue. But couldn’t find the right option.

Even in Airtel thanks app, I couldn’t find this option.

Please look into this issue.

Image Uploaded by Chaitra:

Airtel customer care is not useful for raising complaint on recharge issues

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