Dear Mrityunjay Srivastava,

 

Warm greetings from Airtel!

 

I am Laxmi Prasanna, your Airtel experience advisor.

 

I am writing in response to your email expressing concern over service issue for your Airtel Mobile number 9599186936.

 

Basis on your mail, we are looking into the matter and will get back to you within 72 hours.

 

Thank you for your cooperation.

 

For further queries, please do mail us.

 

We will be delighted to assist you.

 

Best Regards,
Laxmi PrasannaGudipally
Advisor :Customer Experience
Bharti Airtel Ltd

On Sat, 26 Jan 2019 at 02:05 PM <srivastava008@gmail.com> wrote:

Venkatesh,

My data is 20gb /m how could you change it to 10gb. How you could be so cheater n lier.

Second, this is Airtel mistake that they changed my railway plan without any acknowledgement n without taking my consent. How airtel have right to change any customers plan without taking consent. Show me Airtel letter that they sent me before changing my railway plan.

If you /Airtel committed me to provide 149/m plan. Than provide me 149/m plan where

??)Unlimited calls STD locals,20gb /m ,100 sms

Call me I need to discuss more on it

Hide quoted text

On Sat 26 Jan, 2019, 11:31 AM nodalofficer del, <nodalofficer.del@in.airtel.com> wrote:

Dear Mrityunjay Srivastava,

 

Warm greetings from Airtel!

 

This is in response to your email enquiring about the current bill plan for your Airtel Mobile 9599186936.

On Fri 25 Jan, 2019, 7:21 PM M. Srivastava, <srivastava008@gmail.com> wrote:

Gadaha ka bacha Airtel Nodal,

 Again yr lier n pathetic executive called me today and providing wrong information. Give me that blueprint  where you or Airtel company have taken my consent to change my plan as per yr wish. How you could change end customer plan without taking consent of yr end customer.

For providing me such fabricated information I would file a sue on you with penalty of RS 100000 due excessive harassing yr end customer for nothing on the top your services are very poor from last one year I am continuously facing call drop problems n connection problems which is unsolved yet. For this you need to compensate me another RS 100000 for my loss I faced in last one year.

You must know that all your call recordings n communications loops have already been to government regulatory body for their perusal.

——- Forwarded message ———
From: ddgpg-dot <ddgpg-dot@nic.in>
Date: Thu 24 Jan, 2019, 12:05 PM
Subject: Re: Fwd: Re: Payment due date is approaching for your airtel mobile.
To: <srivastava008@gmail.com>

Dear sir/Madam,

   There is  a tracking facility on  http//www.pgportal.gov.in . Kindly track your  grievance there.You can  also send a reminder through portal.

Off of  DDG (PG), DoT

On 01/23/19 02:49 PM, Manoj Sinha<mosc-office@gov.in> wrote:

On Tue 8 Jan, 2019, 11:45 AM srivastava, <srivastava008@gmail.com> wrote:

O Nautanki nodal

Airtel

I pay my rental within RS 250/m for my plan on my number 9599186936. I have requested to Port away from yr bull shit Airtel so plz rectify my monthly bill under RS 250/m including all taxes so that I could get rid off you all fuckers of Airtel immediately.

On Tue 8 Jan, 2019, 11:44 AM srivastava <srivastava008@gmail.com wrote:

O Nautanki nodal

Airtel

I pay my rental within RS 250/m for my plan on my number 9599186936. I have requested to Port away from yr bull shit Airtel so plz rectify my monthly bill under RS 250/m including all taxes so that I could get rid off you all fuckers of Airtel immediately.

On Tue 8 Jan, 2019, 11:44 AM srivastava <srivastava008@gmail.com wrote:

O Nautanki nodal

Airtel

I pay my rental within RS 250/m for my plan on my number 9599186936. I have requested to Port away from yr bull shit Airtel so plz rectify my monthly bill under RS 250/m including all taxes so that I could get rid off you all fuckers of Airtel immediately.

On Tue 8 Jan, 2019, 11:43 AM srivastava <srivastava008@gmail.comwrote:

O Nautanki nodal

Airtel

I pay my rental within RS 250/m for my plan on my number 9599186936. I have requested to Port away from yr bull shit Airtel so plz rectify my monthly bill under RS 250/m including all taxes so that I could get rid off you all fuckers of Airtel immediately.

On Tue 8 Jan, 2019, 11:42 AM srivastava <srivastava008@gmail.com wrote:

O Nautanki nodal

Airtel

I pay my rental within RS 250/m for my plan on my number 9599186936. I have requested to Port away from yr bull shit Airtel so plz rectify my monthly bill under RS 250/m including all taxes so that I could get rid off you all fuckers of Airtel immediately.

On Tue 8 Jan, 2019, 11:40 AM srivastava <srivastava008@gmail.com wrote:

O Nautanki nodal

Airtel

I pay my rental within RS 250/m for my plan on my number 9599186936. I have requested to Port away from yr bull shit Airtel so plz rectify my monthly bill under RS 250/m including all taxes so that I could get rid off you all fuckers of Airtel immediately.

On Tue 8 Jan, 2019, 2:28 AM srivastava <srivastava008@gmail.comwrote:

O nauyanki nodal

Airtel

I pay my rental within RS 250/m for my plan on my number 9599186936. I have requested to Port away from yr bull shit Airtel so plz rectify my monthly bill under RS 250/m including all taxes so that I could get rid off you all fuckers of Airtel immediately.

On Sun 6 Jan, 2019, 10:04 PM srivastava <srivastava008@gmail.comwrote:

Dear deaf nodal s

Airtel Delhi, UP

Compesate my loss for last 15 days

I would surely appreciate if you could let me know why I have been continuously facing the call drop problem which is unsolved and my mobile internet is completely escaped from my device from last one month. Your executives say they are setting one new site in my  area that’s why I am facing such  problems that’s seems  a joke as I am wondering to understand that I am continuously travelling then tell me which of your site is going to set up a new tower. Why it is following me through out the india? On the top It will not be a surprise for you that my number is not working since last one week or so, today I don’t know who have been trying to reach my mobolie and how I could call someone from my number? Tell me the features list of post paid connection. N do you have capability to compensate my loss? Tell me how you would compensate my loss which I am hearing from your poor n pathetic services.

Expecting your earliest line wise comments with clear clarifications

Regards

 

***********************************************************************************************************************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited . The information contained in this mail is propriety and strictly confidential.
***********************************************************************************************************************************************************************

“CONFIDENTIALITY NOTICE This e-mail message and any attachments are only for the use of the intended recipient and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient, any disclosure, distribution or other use of this e-mail message or attachments is prohibited. If you have received this e-mail message in error, please delete and notify the sender immediately. Thank you.”