Airtel Connection Deactivated Even After making the payment

Name of Complainant ASHISH ANAND
Date of ComplaintSeptember 18, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by ASHISH ANAND:

Dear Sir ,

I had ported my Idea number to Airtel two months before .

Number : 8606986258

But from today morning my same Airtel number is deactivated for non-paying the pervious network provider ( IDEA ) outstanding payment  of Rs.75 .

But yesterday evening I had already paid the outstanding amount .

For last two weeks my home was in the containment zone due to Covid outbreak  and I was not able go out from the home . Yesterday was the containment removed .

Yesterday morning I got the call from Airtel about the last network provider outstanding amount payment and I made the payment in the evening .

Today morning my sim deactivated and in the Airtel application my number is showing as invalid number .

I had already paid Rs 300 in advance to Airtel .  That amount is not valid and seems like gone .

What about the excess amount paid by me.

That number is my official number and losing it will cost too much problem to me  . I was using that number from last 6 years  .

Please go through the payment receipt and Kindly do the needful .

Thanks & Regards

Ashish Anand

Image Uploaded by ASHISH ANAND:

Airtel Connection Deactivated Even After making the payment

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