Airtel Complaint Reg Multiple (excess) payments during recharge on 18.04.2019

Name of Complainant Shiba Prasad Bhattacharjee
Date of ComplaintMay 16, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Shiba Prasad Bhattacharjee:

Due to slow network response I had to made several attempts to pay Rs.448.00 to recharge my Mobile No. 8670347233. In the process, an amount of Rs.448.00×4=Rs.1792.00 has been debited from my Bank account.

Next day on 19.04.2019 at 17-07 hours I contacted 198 and I was told that excess amount was normally refunded within 10 days.
But till date no refund is made.

Transaction Id.190418230618, 190418245274,190418240211,190418242810,190418237757 etc.

Image Uploaded by Shiba Prasad Bhattacharjee:

Airtel Complaint Reg Multiple (excess) payments during recharge on 18.04.2019

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