Name of Complainant	Abhinav Sarvjeet Pandey
Date of Complaint	July 6, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I am facing  internet speed  on my no. 8655290965, Can’t see videos on youtube at 240p when I tried to register a complaint about the concern on airtel thanks app  it is showing that my device is not set on 4G  network which is wrong, I have set my network settings on 4G volt-E

Then I tried on customer care no. 121

there the key for file complaints about internet speed is to “press 3” and when I press 3 to register complaint it is just ignored and the IVR instructions moved further to press 4 for other service . So I want the say that this company is just doing loot of out society they are claiming in an advertisement which is running on tv that they will listen ever complaint of their customers, My foot they just fooling to the people they charge for 4G service half the time their network not available and if available then it is worst than 2G speed.

So please stop cheating the customer by making false promise

Regards

Abhinav Pandey

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