Airtel cheating on post paid customers

Name of Complainant Sreedhar reddy
Date of ComplaintMarch 17, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sreedhar reddy:

To whom so it may ever consent.

  1. Airtel post paid – cheating and fraud – incredible bills.
  2. I travelled to Maldives on Jan 24 th 2019. Prior to my trip I approached Airtel back end team for international roaming activation. They activated my roaming and informed my it’s a zero rental basis. Further I asked any package for calls & data , they suggested Rs 1199/- package for 10 days , 3 GB free, free incoming calls and 300 mins of free outgoing calls. I got the confirmation SMS from Airtel that Rs 1199/- 10 days package activated on my phone.
  3. Surprising to my knowledge after landing at Maldives I made 6 mins outgoing to call to India & 17 MB data to make Whatsapp call , after my calls I got SMS saying you are charged RS 30560/- I m shocked. I switched off my phone and waiting to confirm at Airtel office.
  4. Now Airtel guys says no roaming is provided at Maldives. You have to pay the bill. They barred my outgoing calls and barring my incoming calls too.. to create a tough situation to pay the bill.
  5. Called & approached Airtel … They are just buying time and mean while Airtel executives are calling asking for bill if not they barr my incoming calls too.
  6. I didn’t find any honesty and customer favour from Airtel.
  7. Rather not accepting their mistake they are insisting customer to pay the bill.
  8. SMS confirmation is attached here.
  9. Over all I can say Airtel post paid a fraud business.
  10. Same story happened to me 8 years back with the same country and ended up paying 26,000/-
  11. This time I really want file a case at consumer court.
  12. Thank you

Image Uploaded by Sreedhar reddy:

Airtel cheating on post paid customers

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