Airtel charging for validity of outgoing calls

Name of Complainant DAKSHA PITALE
Date of ComplaintDecember 20, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by DAKSHA PITALE:

Outgoing service on Airtel stops tomorrow.In case of no recharge,Rs23 will deduct on 12-Dec-18 from Main Bal for 28day validity.Unltd./Smart Pack,dial *121*51#

 

I received this message yesterday. But why I’ve to recharge for validity ? Earlier telecom companies were given lifetime validity on Recharge. At that time I had recharged with appropriate plan for lifetime validity. But now airtel is threatening for doing the same validity pack again. Airtel is playing Hide and Seek game with customers. Why we pay again and again for the same thing? Kindly take necessary action against Airtel, Idea and Vodafone.

Regards,

DAKSHA PITALE

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Airtel charging for validity of outgoing calls

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