Airtel charging for services not requested

Name of Complainant Usha B R
Date of ComplaintJuly 8, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Usha B R:

I have been charged the following in my bills without me requesting for the same.. I have not requested for both the Boosters.

The calls to 121 ( customer service ) is not giving any response on who requested for the service and via which medium. I always get a reason that the customer service people will not know the origin of request.

  1. Rs200_35gb plan :
    1. Who requested for this activation
    2. What was the medium via which this was requested
  2. 1gb 4g
    1. Who requested for this and via which medium?
    2. I see that I have been charge for this over the last many months.

Image Uploaded by Usha B R:

Airtel charging for services not requested

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