Airtel Charging for 1860 series number without informing customers

Name of Complainant Nilesh Agarwal
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Nilesh Agarwal:

Airtel is Charging for 1860 series number without informing customers that, apart from Local STD and ISD numbers there exists a fourth category called Special numbers which are chargeable.

As a result of this crores of customers using Airtel to call Bank customer care or Railway’s enquiry number is fraudulently being charged without being informed of such charges as there unlimited plans include all Local, STD and ISD calls.

I request you to please take this up with the senior officials of Airtel towards the benefit of millions of customers using Airtel Service.

Image Uploaded by Nilesh Agarwal:

Airtel Charging for 1860 series number without informing customers

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