Name of Complainant | |
Date of Complaint | February 8, 2019 |
Name(s) of companies complained against | Airtel |
Category of complaint | Mobile Phone |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Hi,
I returned an Airtel sim card provided by my company in September 2018 before travelling out of India. The number was 7349281284. I have a confirmation from my company that it was deactivated in September 2018 itself. Please note that it was a company provided sim and had no link to my personal bank account. After 4 months I see that Airtel has sent a bill for some 3 lakhs rupees to my personal HDFC bank account bill payment. This is extremely unbelievable, unexpected and unacceptable. Where did they get my bank details? How is it directly going to the bank account bypassing my official email address and personal email address? Isn’t it fraud? I don’t know how many more such customers have been harassed like this. I want Airtel to investigate this thoroughly and get back to me with the details at the earliest. I also want to take it to the notice of relevant authorities to ensure Airtel is made accountable for this unethical act. Please advise. Thanks.
Regards,
Bharathiraja R