Airtel charges 3 lakhs on my personal bank account for a deactivated company provided connection

Name of Complainant Bharathiraja R
Date of ComplaintFebruary 8, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Bharathiraja R:

Hi,

I returned an Airtel sim card provided by my company in September 2018 before travelling out of India. The number was 7349281284. I have a confirmation from my company that it was deactivated in September 2018 itself. Please note that it was a company provided sim and had no link to my personal bank account. After 4 months I see that Airtel has sent a bill for some 3 lakhs rupees to my personal HDFC bank account bill payment. This is extremely unbelievable, unexpected and unacceptable. Where did they get my bank details? How is it directly going to the bank account bypassing my official email address and personal email address? Isn’t it fraud? I don’t know how many more such customers have been harassed like this. I want Airtel to investigate this thoroughly and get back to me with the details at the earliest. I also want to take it to the notice of relevant authorities to ensure Airtel is made accountable for this unethical act. Please advise. Thanks.

Regards,
Bharathiraja R

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Airtel charges 3 lakhs on my personal bank account for a deactivated company provided connection

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