Airtel charged me for services I never asked, activated international package without my knowledge

Name of Complainant Mallika P
Date of ComplaintSeptember 8, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Mallika P:

Dear Sir/Madam,
I went to Houston, Texas , US on July 26 and came back on Aug 27. During my stay I wanted to use phone and activated international pack twice once for 1 day. And another time for 10 days. During the second time airtel gave only 8 days. Later they started charging me for the international services that I never asked for. And I did not use this service either.
Their consumer protection says that ‘international roaming is disabled by default’ which they did not follow in my case.
I request you to ensure that Airtel does not overcharge me for the services I never requested.

Thanking You,
Sincerely,
Mallika P

Image Uploaded by Mallika P:

Leave a Reply

Your email address will not be published. Required fields are marked *