Airtel — charged for internet usage during international roaming

Name of Complainant Arunnehru KP
Date of ComplaintDecember 28, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arunnehru KP:

Airtel says 3GB data is free for international roaming in the below link.
https://www.airtel.in/ir-packs

When I chose Maldives and entered my number, it says zero rental.

But when I used internet of around 15 MB (1437 KB), it is charging me Rs.14370, which is unacceptable.

And moreover my credit limit is only of Rs.3700 and they are charging me with this much amount (Rs.14000)

I am ready to make a case in court even, can anyone help with this?

Image Uploaded by Arunnehru KP:

Airtel — charged for internet usage during international roaming

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