Name of Complainant | |
Date of Complaint | November 24, 2018 |
Name(s) of companies complained against | Airtel |
Category of complaint | Consumables |
Permanent link of complaint | Right click to copy link |
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I am Airtel customer and i using two sim card of the same company, suddenly company has changed its policy and has curtailed lifetime validity to plan based validity. This is highly unethical, I purchased an Airtel sim when they were offering lifetime validity and now they have changed their stand this should not be allowed. Airtel should be published for this cheating and our lifetime validity must be restored.
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The same has happened even with me even I have recharged my number with Rs. 999 for lifetime validity. I have alos filed the complaint on https://consumerhelpline.gov.in/ but the reply was
Customer Complained regarding getting messages from airtel on validity expiry saying outgoing services on their number will get barred if not recharged with validity recharge. As checked, all the airtel Prepaid Customer’s are requested to recharge with the Validity recharge to enjoy uninterrupted services min. with Rs. 35/- for 26.66 Talk time + 100 MB Data valid for 28 days to prevent barring of outgoing and incoming calls as per new Airtel Policy as life time validity on Prepaid numbers is withdrawn and no more applicable. Case Closed.
Remark Date 2018-11-28 17:13:16
These telecos are looting people alot.
The same has happened even with me even I have recharged my number with Rs. 999 for lifetime validity.
I have alos filed 8374571507