Airtel changed prepaid customer life time validity policy to plan base

Name of Complainant PRAVEEN VISHWAS
Date of ComplaintNovember 24, 2018
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by PRAVEEN VISHWAS:

I am Airtel customer and i using two sim card of the same company, suddenly company has changed its policy and has curtailed lifetime validity to plan based validity. This is highly unethical, I purchased an Airtel sim when they were offering lifetime validity and now they have changed their stand this should not be allowed. Airtel should be published for this cheating and our lifetime validity must be restored.

Image Uploaded by PRAVEEN VISHWAS:

Airtel changed prepaid customer life time validity policy to plan base

2 thoughts on “Airtel changed prepaid customer life time validity policy to plan base

  1. The same has happened even with me even I have recharged my number with Rs. 999 for lifetime validity. I have alos filed the complaint on https://consumerhelpline.gov.in/ but the reply was

    Customer Complained regarding getting messages from airtel on validity expiry saying outgoing services on their number will get barred if not recharged with validity recharge. As checked, all the airtel Prepaid Customer’s are requested to recharge with the Validity recharge to enjoy uninterrupted services min. with Rs. 35/- for 26.66 Talk time + 100 MB Data valid for 28 days to prevent barring of outgoing and incoming calls as per new Airtel Policy as life time validity on Prepaid numbers is withdrawn and no more applicable. Case Closed.
    Remark Date 2018-11-28 17:13:16

    These telecos are looting people alot.

  2. The same has happened even with me even I have recharged my number with Rs. 999 for lifetime validity.
    I have alos filed 8374571507

Leave a Reply

Your email address will not be published. Required fields are marked *