Airtel broadband refund

Name of Complainant Mathan
Date of ComplaintSeptember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mathan:

I recently ordered airtel broadband and paid money of 1768 rupees. But the airtel executive came to my area and saw said airtel broadband is not available in your area. Then next day airtel customer care contacted me and said wait for 1 week our team will upgrade the connectivity in your area. So after one week they called and said sorry sir due to some technical issues we can upgrade broadband in your area, so we will cancel the connection request and refund will be processed within one week. It’s been a week and there is no message or email stating the cancel request by me.

Reference number:907179209

Airtel fiber application number: 04522025378

 

Image Uploaded by Mathan:

Airtel broadband refund

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