Name of Complainant	Arun Kumar
Date of Complaint	September 17, 2022
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I am getting an issue regarding the payment. I took a plan of 6 months and did payment of 3003 on 18th of April. My xtream fiber connection is not working from 1½ month because of the payment issue. As I talk to your customer care executive they told me that my payment reversed on 9th of June. But I didn’t get any reverse payment from your side. So I attached transaction screenshot and bank statement to the Airtel from 6th of June to 5th september to clear the issue.
I called them again and again from last 1½ months. But they told that we will resolve in 3 day, 7 days and soon.
I’m totally frustrated now due to this issue from last 1½ months or more days.
As I didn’t get any resolution. I want to file the complaint against Airtel.
1½ months is too much for any customer. I have all the proof against Airtel.

Thanks & Regards

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