Airtel Broadband | Made the payment | Did not get the installation yet | its Day 4

Name of Complainant Anil Kumar K
Date of ComplaintJune 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anil Kumar K:

I am Anil Kumar,
broadband no : 040101280714_ap
Application no: 0401621017
applied Airtel Broadband connection on June/27/2020 , technician told me connection will be active with in 24 hours, some third party person put the wire from pole to my home on June/28/2020. installation person from airtel told me installation will be completed within 1hour. from that time ( June/28/2020 time : 02:30PM) i didn’t received any call from your end for the installation.
1. Called customer care 121 on June/29/2020, ask me to wait for 24 hours more. it got crossed already.
2. when i called sales person/technician , getting response this will completed within 4 hours (i am getting this from last 2 days, but no response yet )
i am the one who is calling to customer support and technical team , sales person from last 2 days , but no one responded to the query.
if the service is like this before taking connection, what we can expect (being India’s no 1 network)
Regards,
Anil Kumar

Image Uploaded by Anil Kumar K:

Airtel Broadband | Made the payment | Did not get the installation yet | its Day 4

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