Name of Complainant	Marvell Darlyn Gregory
Date of Complaint	December 13, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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• Hi Team,

I was earlier located in a place where I used to use Airtel and there were no hassles. However, I recently relocated and changed my Airtel Broadband line to the new address. Ever since then almost everyday, I have to file a complaint on twitter where I don’t get a proper response.

The problem is, from my Airtel pole where they have given me a connection, there are several other connections and everytime an engineer visits the Airtel pole to do something, my broadband gets affected for at least half a day. Today aloan 2 engineers visited and assisted that this issue will not happen again. However, now again the issue is there where my broadband is not working and I work from home which makes it very hard to work, considering the present work from home given because of the covid19. If I should go to office and work, which our office has given strict instructions, that would be our risk and if I am diagnosed with Covid19. Will Airtel help me out. I need to get this issue sorted.

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