I have taken new Airtel Internet connection on 24th March-2019 from Airtel Dealer Phone :090005 04336, Dealer took cheque from me for 2702 Rs and cheque is Cleared on 4th April-2019.

Airtel broadband customer Care department and respective Supervisor without any thinking says to me that ” Cheque was cleared on 4th April -2019 with 2702.00 RS” and again on 19th April-2019 with the same Cheque they says “Cheque was bounce with Reversal -RF due to Insufficient Funds” and asking customer to PAY AMOUNT 2702 Rs again and asking customer to check with the bank.

When I visited to bank , bank people says cheque is already cleared on 4th April-2019 and there is no Issues related to Insufficient Funds and they dont see any reversal process related to cheque as initiated from Airtel.

It is simple logic , if there is no funds in bank then on the same day 4th April-2019 CHEQUE must bounce back on the same day and not on 19th April-2019.

I have shared the bank Statements as a proof to Airtel Customer Care saying there are sufficient funds in my bank and also cheque for Bharti Airtel cleared transaction happened on 4th April-2019.

I have emailed to <Net@airtel.com>,gopal.vittal@airtel.com,Gopal.Vittal@in.airtel.com,121@in.airtel.com but still amount 2702 Rs not yet received and also AIRTEL INTERNET SERVICE IS STOPPED saying to pay amount 2702 as due.

I am helpless here , I have called Dealer but he is not picking my call and no response from Airtel Dealer too.

Can some one please Escalate this Issue to AIRTEL HIGHER MANAGEMENT as I have paid 2702 via Cheque which i have not received back from Airtel as they says cheque bounced and reversal process initiated etc stories.

Regards

Syed

Mob: 8121932649

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