| Name of Complainant | |
| Date of Complaint | June 23, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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My airtel broadband (fixed line) has not been working since the last 3 days. The following complaint mechanisms do not work –
1. Local technician we used to call could not be reached
2. Asked by some officials in the office to call customer care. When called, asked to provide the fixed line number and in doing so, the reply was, “oops, the input is not correct!!!!!”
3. Help and support attached with the Airtel app does not work at all.
Following is the details of the fixed line:
Fixedline number – 03340064358
Broadband ID – 033100610104_dsl
Complainant – Jacob Lalawmpui
Contact No – 8974205411
Image Uploaded by Jacob Lalawmpuia: