Airtel broadband – Engineer not answering phone calls and I have waited for almost 4 hours for their response after calling 40 plus times

Name of Complainant Uchula Balaraju
Date of ComplaintJune 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Uchula Balaraju:

For shifting of connection I have raised a request and waited for almost 3 days. Then a message came from Airtel saying that they assigned an engineer and will be there by 12 pm. I have called the engineer multiple times and there is no response. I have called over 40 times from 12 to 3 pm still I got no response.Even the customer care called the team and they were not responding on the call itself. This has wasted my time and also affected my mental health.

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