Airtel Broadband connection not refunding money

Name of Complainant Sagar Barai
Date of ComplaintAugust 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sagar Barai:

I booked Airtel broadband connection on 15th July 2023, but due to incompatibility issues in area it was not installed and order was cancelled. I received SMS from Airtel on 20th July 2023 that amount will be refunded in 7 working days but there is no refund generated yet. I called customer care where they are saying that they don’t have any information about this transaction. I have emailed to customer care and appellate but no response from them.

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