Airtel broadband connection issue

Name of Complainant Nima Francis
Date of ComplaintJune 2, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nima Francis:

I have registered a complaint for frequent disconnection issue on 04/03/2020 with complaint no: 116115832 at the time of COVID-19 crisis and this was effected my career very badly. I had been registered to this network for the past 4 years and paying bills without any dues. But I didn’t receive any response from the authority against any calls/emails regarding this issue till MAY 16th 2020 so I have registered a complaint to terminate my airtel broadband connection on MAY 16th Cancellation no: 117558564.

I have no service since from last 2 and half months. My account no is 7030514451.

Currently they are asking us to pay the balance amount (3640.61) for the past 2 and half months which we haven’t used and this is unacceptable. Currently my airtel broadband connection is terminated.

Such a frustrated situation with the unprofessional and unethical behaviour of Airtel services.

Image Uploaded by Nima Francis:

Airtel broadband connection issue

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