Airtel Broadband Connection – Activation/Cancellation

Name of Complainant Kasthuri
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kasthuri:

Hi,

I opted out for Airtel Broadband on 01-Oct. Payment was made immediately but then so far i havent received broadband connection yet. No one from Airtel has contacted me in this regard. I checked with the local airtel office, they said there is no Feasibility in my location. If that is the case, a cancellation should be done but to my dismay no one is cancelling the request  and every day i have to call Airtel customer service and narrate this story. Its terrible. Shame on Airtel.
I didnt expect such a work customer service from Airtel.I have been an airtel customer since 2009 but now i feel so terrible for being a customer so long and then having such a bad/bitter experience.

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Airtel Broadband Connection – Activation/Cancellation

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