Airtel broadband connection

Name of Complainant VISHAL TRIPATHI
Date of ComplaintJanuary 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by VISHAL TRIPATHI:

YesterdayI tried to avail the airtel broadband connection. I was informed by the authority that my connection will be provided within 24 hours after the payment is complete. I made the payment asap as I wanted to avail the service. Now, afterwards I have been told that there is some issue and the process cannot be done. Because of this I was forced to take leave from my work today. I am very disappointed with their service as they didn’t stick to their terms and wasted my time.

Now I had opted for other service provider due to urgency and asked the airtel person to refund my amount paid. The person agreed but still I haven’t received any message or mail regarding this. Now, he is not answering. Kindly help me to get my refund asap as they have already wasted a lot of my time.

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