Name of Complainant	Aishwarya Yakkundi
Date of Complaint	August 8, 2022
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I’ve logged a complaint for Airtel disconnection on 23rd May.
Also since then I’ve been following up continuously and my disconnection request isn’t worked upon.
Yet I’m billed even after not using Airtel broadband services.

Also I’ve already informed them in the service calls that I’ve not used Airtel broadband since last quarter of 2021.

Requested then to stop generating bills and help me in disconnection. But no actions were taken.

Even though I’ve raised the disconnection request it’s not worked upon and everytime I ask for update I’ve been just told team is working on it.

This is really frustrating to keep pleading to Airtel customer care executives that I don’t need broadband connection.

Kindly assist.
Hoping to hear from you soon.

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