Airtel Black Combo pack, DTH got auto cancelled from the system without any notice and asking to go for separate DTh connection now.

Name of Complainant Krunal Dhengre
Date of ComplaintAugust 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Krunal Dhengre:

I have opted for Airtel Black, which offers Wifi Broadband + DTH services. I have paid for the combo plan which I was looking for and said please install Wifi right now and install DTH after 1week. Now customer care executive Manisha is saying that I will have to place new order cost 1500/- for DTH separately. I have paid 1200/- for the plan already, I have been told this will include both Wifi and DTH by the Airtel executive who came to my home for the installation and registration.

Image Uploaded by Krunal Dhengre:

Airtel Black Combo pack, DTH got auto cancelled from the system without any notice and asking to go for separate DTh connection now.

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