| Name of Complainant | |
| Date of Complaint | May 27, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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To whosoever,
With respect to Billing i am surprised to know they have charged the amount which was not used at all.
As per the customer care team ,they are telling i have used the services when i was in Nepal, which is not true.Unfortunately there was no services at all and i had not activated any services and was unable to dial any outgoing calls.
I have used the internet services by enabling wi-fi services of the hotel where i stayed .
Customer care team is not in a mood to listen and they are repeatedly asking me to pay the bill for which i have not used at all.They are completely unprofessional and poor service.
Request you to kindly help to get the same resolved on priority
Looking forward for positive response on priority.
Warm Regards
Yogesh H S
9035093143
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