Airtel bill plan change without consent

Name of Complainant sajid
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by sajid:

Hello,

My bill plan has been changes without my consent and i came to know about this after calling Airtel customer care. I was shocked to know this.

I requested the manager to rollback my plan to which he refused to do so and even encouraged me to discontinue Airtel (suggested porting). How can a senior customer care supervisor suggest me that.

FYI: I have been one of the oldest subscriber of Airtel and it is a slap on the face of loyalty.

I request you to consider rollbacking my plan as i cannot afford to pay fat bill.

Thanks in advance for considering my request.

Sajid

9906720148

 

Image Uploaded by sajid:

Airtel bill plan change without consent

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