Airtel auto-renewed the broadband connection and charged a bill of Rs. 871

Name of Complainant Amit Kumar Das
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Amit Kumar Das:

I took airtel broadband connection in the month of may this year. It was a pack of 3months for Rs. 2828. I moved from there and after the end of 3months, they auto-renewed the pack and billed me Rs. 871. The first guy who called me asking to renew the pack, I told him to cancel the connection, he said ok and disconnected the call. Now I keep receiving continuous calls from airtel regarding the same bill. I am getting so irritated by this. Now few days back someone from there side called regarding the same thing, when i told him not to call and that i had already spoken to someone regarding cancelling the connection, he says that you have to submit an email for that which no one prior to him mentioned and nor i was told by anyone that they will be auto-renewing the pack without my permission.

Image Uploaded by Amit Kumar Das:

Airtel auto-renewed the broadband connection and charged a bill of Rs. 871

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