Airtel App: Recharge was failed but amount debited from credit card

Name of Complainant Arunkumar B V
Date of ComplaintJuly 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arunkumar B V:

Hi Team,

Airtel App On wednesday tried to recharge Rs 449/- for following number 7026122433. But while doing payment through card OTP is received and auto submitted.also amount got debited but I dint see app proceeds further
Please check following screenshot of debit message and help me to get deducted amount back to my card.
Airtel App num:7760666559
Name :Arunkumar B V

Image Uploaded by Arunkumar B V:

Airtel App: Recharge was failed but amount debited from credit card

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