Airtel amount got debited twice for airtel new broadband connection

Name of Complainant Pankaj Kala
Date of ComplaintJune 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pankaj Kala:

Dear Sir/Madam,

I have taken a new broadband connection registered with number 9818819563 in the name of Pankaj Kala. On 26th May 2020 at the time of connection registration,
due to network issue first time payment of Rs.9617 got paused so i repaid the same amount.
But somehow when i saw my bank statement amount is been debited twice. i request you to please transfer Rs. 9617 amount to the source account number back.
I paid through Yes Bank Credit Card and my Payment due date is 09/07/20, so i have to pay interest if money not paid. .

Below are the two TXN ID for my Airtel Xstream Broadband Account Number – 7039287993

TXN ID 526305502 and TXN ID 52306378 for Amount Rs. 9617.

Request you to process back the 9617 rupee at earliest to the source.
I am unable to reach airtel persons and also airtel customer care.

Image Uploaded by Pankaj Kala:

Airtel amount got debited twice for airtel new broadband connection

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