Airtel activated ISD without my permission and charging 10000 per month

Name of Complainant Shyamala
Date of ComplaintMay 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shyamala:

Hello,

I have been an airtel customer from 2005 and making prompt payments always. I have come on a business travel to US and I have never asked for  activating ISD. In fact I requested for deactivating ISD through My Airtel app. And I received the message saying “ISD deactivated”.

Now when I login to My airtel app for making payment, I see the outstanding bill of 10,000 without utilising any of your services. I would like to raise a complaint against airtel for this unethical act and I am not going to make this payment whatsoever.

Image Uploaded by Shyamala:

Airtel activated ISD without my permission and charging 10000 per month

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