Name of Complainant	Janak Gohil
Date of Complaint	November 13, 2022
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I am facing this issue since a few weeks
I woke up and then downloaded 10-12 Spotify songs and then I got a message from airtel saying ‘50% alert’. Then I proceeded to watch YT Videos on 360p (changing to 360p after every video!) and after 1 and a half hour ‘90% alert’.
I didn’t use my phone the previous night and as it was switched off. I just used it merely for 3 hours.
On the other hand, I used my brother’s hotspot (JIO), he had already used 50% of 1.5GB, then I downloaded 20 songs on Spotify and 2 1 hour long podcasts and still he didn’t receive 90% alert.
They are giving 700mb internet in the name of 1.5GB.
This is full cheating and also their plans are costlier than of other networks as VI also gives free subscriptions & JIO’s plans are around 600 instead of 720!!!

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