Airline ticket booked through Travolook

Name of Complainant Radhika Pai B
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Radhika Pai B:

I had booked 3 tickets through travolook on 15th Jan 21 with REF870655122, REF864342261- these both tickets were cancelled on the same day but I have not received the refund yet. With REF138838685- this ticket shows confirmed with travolook however when I checked in the airline website it was showing the ticket is cancelled. When I called the customer care they are saying that the airline cancelled the ticket but from their side its still confirmed which makes no sense. The airlines have confirmed that the refund has been initiated to the agency but the agency is not ready to refund the amount back to the customer. Please help me get back my money. This is a fraud website.

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Airline ticket booked through Travolook

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