Airline not refunding full payment,even flight has been cancelled from them.

Name of Complainant Gaurav khanna
Date of ComplaintDecember 15, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Gaurav khanna:

Pnr 67CFS4
Passengers Gaurav khanna and Vandana
I had book flight of sri lankan airlines for 2 persons, but flights has been cancelled due to covid , but airline not refunding me my full payment, even in that i have no mistake
For what they deducting my money.
I paid 54091
But they refunded me only 41441
Still 12650 pending from them
I want my money back
I can’t leave my one single rupee on them
Because it’s my hard earn money
And i didn’t cancelled their flight
They not responding of my mails
I mail them several times

Airline email
customer@srilankan.com
subodani.weerarathna@srilankan.com

Image Uploaded by Gaurav khanna:

Airline not refunding full payment,even flight has been cancelled from them.

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