Airline cancelled tickets and convenience fee was charged during refund

Name of Complainant Richa Saraf
Date of ComplaintApril 10, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Richa Saraf:

We booked a ticket through go ibibo, which was cancelled by go first airline, and no alternative flight was provided to us. We had to book another ticket and we were charged convenience fee twice- once on the cancelled tickets and once on booking of new tickets.

Image Uploaded by Richa Saraf:

Airline cancelled tickets and convenience fee was charged during refund

Leave a Reply

Your email address will not be published. Required fields are marked *