Air Asia not refunding the money for the flight which they cancelled

Name of Complainant Anil kumar neredukomma
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Anil kumar neredukomma:

i booked flight from hyd to phuket to and fro and airasia cancelled the flights.I tried contacting the client relations officer but they dont respond but after 3 months of chasing them they said my money is credited into the credit account and can be used while booking flights.
They fooled me sending emails .I tried rebooking but my credit account is zero.Air asia refund my money.

Image Uploaded by Anil kumar neredukomma:

Air Asia not refunding the money for the flight which they cancelled

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