Agent Issue

Name of Complainant Rushabh
Date of ComplaintMay 23, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rushabh:

As i was facing a issue regarding not able to connect to internet on my 4 mobile devices since last 1 month.

So I contacted airtel customer care, when call got connected “NITESH ARJUN KADAM” he received the call asked about my concern, told my concer his saying your data has exhausted.

Please find the attached screenshot for reference

His way of giving the resolution was not the way it should have been.
That also giving a wrong information without checking the system.

This is the provided reference id Reference no. for your request is CCDRP20523416834.

Senior also provided wrong mail id .

Image Uploaded by Rushabh:

Agent Issue

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