after repayment purchase power is showing wrong

Name of Complainant Harsh Naik
Date of ComplaintOctober 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Harsh Naik:

so I have paid the repayment of 19443 rupees and now in the app its showing that I can use only 1500 rupees, where is the remaining amount went they are not replaying and not answering calls

Image Uploaded by Harsh Naik:

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