After payment still facing cibil score issue

Name of Complainant Sagar Khedkar
Date of ComplaintMay 15, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Sagar Khedkar:

I paid my total due on 22 March 2022 , but still
showing my account is active , and My credit
score drop by 41 points & damage completely . I
tried to contact customer services but they not
solving my issue. I want to file against mpokket
its a fraud company. Don’t use this application
want to clear my name from Mpokket account.
Please help me out

Image Uploaded by Sagar Khedkar:

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