After parcel return,Refund rejected

Name of Complainant Aj ay
Date of ComplaintFebruary 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Aj ay:

I receive piegeon induction through Flipkart on 15 Jan. 14:30 by friend,when i opened the parcel i found a long & deep scratch on screen.
So, i applied for return on same day 1830.
I returned it to delivery team on 17 Jan.
After returned online tracking showing as not returned, i waited till evening but same.
So, i contact customer support, they said to wait but 19 Jan. 0600 online tracking status reflecting as return & refund rejected, then immediate i contact to customer support several times but they extending only dates.

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