After for 3 months in advance Jio fibre is not even installed

Name of Complainant ANUPAM DUTTA
Date of ComplaintOctober 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by ANUPAM DUTTA:

I have made an advance (before 4 weeks) payment of Rs Rs3300 for Jio fibre post paid.It was promised that with 48 hours ( maximum) it will be installed.But even after calling 55 times, pinging 36 times and 18 emails no one come for installation.
I have to my mobile recharge for data on top of paying a large amount.
I have lost my peace of mind and wifi is mandatory to work and survive.
Once a technician called me from Jio, I requested him to come but was very rude and he doesn’t pick up my calls.
Another technician called on last Wednesday, I gave him the address, he told ” I am telling you offline, Jio fibre gets installed to the MUSLIM families on a priority basis and the local Jio authority ignores everyone else.
He told it wl take another 3 to 4 weeks, for it to b installed
I am shocked and I have been CHEATED. PLEASE HELP.
Order no NO0000N5CH9B.

Image Uploaded by ANUPAM DUTTA:

After for 3 months in advance Jio fibre is not even installed

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