After booking ticket no confirmation than when contacted they asked for another extra payment than my ticket received

Name of Complainant Ankur Mahajan
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankur Mahajan:

Sir today I booked ticket online there is no chat box available u taken my amount when I called customer care they told me that the amt received from your side our team will call u the person who called me up sad u have to pay me the additional payment of 3250 because flight fare is increased in each & every app they calculate before deducting it it’s actually fraud you people first deduct the amount & than for diffrence you call I have received my e-ticket but the difference paid by myself is the issue when I ask them refund me my amt your employee told it will take 15 to 20 working days to refund it so I was having only one choice to accept your deal & difference amt of 3250 was paid myself this is not at all fair you r blackmailing my doing this type of stuff

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