After 10 still not resolved my problem

Name of Complainant Akhilesh Kumar
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Akhilesh Kumar:

Hi
This is Akhilesh Kumar here,
As per my issue is still not resolved. Accordingly, our conversation with your customer care executive he told me that my address was mismatch and they want me to send the Adhaar card copy for the same but I don’t understand that how the address was not proper as my connection runs from last 1.5 years so how it will possible now they found a address mismatched issue I need a truthful solution for it as soon as possible. As I have talked to seniors also they told me that the issue was resolved in 2 hours , when I call again the same statement was given to me, so please take a quick action to solve this issue. Until I have to take some action against you. As our discussion please check the below attached file
My details
Name -akhilesh Kumar
Ac no =7039179113
Register mobile no- 7814955502
Landline number ( fixedline)-01762401061
Broadband ID – 017621749558_dsl

Image Uploaded by Akhilesh Kumar:

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