Name of Complainant	PRASANTA KUMAR MAHAKUD
Date of Complaint	July 8, 2022
Name(s) of companies complained against	ASVAN INFOTECH SOLUTIONS PRIVATE LIMITED
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
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Hello Sir Good Evening
I am Prasanta Kumar Mahakud, resident of At-Rajabagicha,Po/Ps-Rairakhol Dist- Sambalpur. I have registered as a retailer of “MERA SUVIDHA KENDRA” Which company registered as ASVAN INFOTECH SOLUTIONS PRIVATE LIMITED under MCA.
Company’s Identity number is- U72501UP2017PTC098887
& PAN number is- AAQCA2729M.
My complaint is that in April And May month many transactions in aeps are made in my shop. When a customer checks his account as balance inquiry or mini statement or cash withdrawal through aeps the next date Rs 9350/- deducted from his account.
Some accounts have deducted Rs 9350, some have Rs 3710 and some have Rs 3610. How it is possible Customers without permission or finger print balance deducted from his account. I think the company is doing fraud by hacking their fingerprint and taking money from their account. When I contacted the Company He is not hear of any issue and advised me to complain at the customer’s home branch. But the bank is also not listening. Now what can I do? Customers are beating me and company authorities are not receiving phones.
Both company and customers are tourcharing me mentally and physically.
One proof is submitting to You. This customer withdrew Rs 500/- on 17/05/2022 at my shop and the next day on 18/05/2022 Rs 9350/- deducted from his account.
PLZ HELP ME SIR
PRASANTA KUMAR MAHAKUD
M- 9437218889

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