Advance towards broadband instalation not refunded upon termination of the connection

Name of Complainant Abhinandan
Date of ComplaintJune 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhinandan:

On 1 Jun 2020, airtel executive by name Ajay Chowdhury Chava (9908215167) collected INR 2828 in advance with promise connection will be given within 24 hr. Confirmation from airtel received via SMS

Hi, your Airtel Xstream Fiber Digital Application Form No. is 0401482331.

Our engineer will call you within 24 Hrs. to schedule an appointment for activating your connection
since 3weeks no connection was given after several follow up.

later with great displeasure contacted customer care to terminate the connection and refund the advance back…till today 21jun ,no cancellation receipt or money received

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Advance towards broadband instalation not refunded upon termination of the connection

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